2017 Frost & Sullivan Best Practices Awards

Telstra


ICT Awards Australia Awards
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2017 Frost & Sullivan Telco Cloud Service Provider of the Year

Continuous investments in connectivity, a growing focus on multi-cloud management and orchestration capabilities, as well as a strong regional Asia-Pacific presence, have enabled the recipient to gain a competitive edge in the highly competitive cloud computing services market. The recipient has also attained a remarkable double digit year-on-year revenue growth.


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2017 Asia-Pacific M2M Service Provider of the Year

This technology heavyweight continues to dominate the M2M landscape with its innovative IoT solutions driving growth. In 2016, this award recipient sustained its growth momentum by rolling out innovative IoT offerings across multiple verticals, revolutionizing business processes, expanding its client base and M2M device deployment, recording a significant jump in revenues.


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2017 Frost & Sullivan Australia Hosted Customer Contact
Service Provider of the Year

The award recipient strives to help its clients deliver consistent customer experiences in a cost-effective manner. The recipient boasts experience of managing over 20,000 contact centre seats, and running one of Australia’s largest integrated contact centres. Deep understanding of vendor technologies, expertise in customising, configuring and integrating contact centre solutions that suits clients’ changing needs, tight integration with its intelligent network ensuring peak performance sets the provider apart from competition. Maintaining over 65% market share and still achieving steady annual growth is great achievement.

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2017 Frost & Sullivan Australia
Enterprise Mobility Service Provider of the Year

In an increasingly competitive market, this award recipient not only held its leadership position in enterprise mobility but continues to accelerate in building greater capabilities to its portfolio, across app and device management, fleet management, IoT and M2M management. Its extensive breadth of services has helped this service provider win some of the largest contracts in the industry.


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2017 Frost & Sullivan Australia
Enterprise Communications Service Provider of the Year

The award recipient has maintained its leadership position in offering a suite of services in the unified communications and collaboration segments. Its offering is underpinned by solid partnerships with vendors such as Cisco, Broadsoft and Microsoft, and in recent years this service provider has made several acquisitions to strengthen its cloud and services portfolio through the acquisitions of Kloud and Readify.

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2017 Frost & Sullivan Australia
Managed Security Services Provider of the Year

This service provider attained a leadership market share position and witnessed a strong year on year growth. Additionally it built its managed services and applications in the SOCs on an open source Apache Metron big data security framework, which utilises technology from its recent acquisitions Readify and cybersecurity analytics firm Cognevo. This service provider’s investments into more than 500 cyber security experts will help them offer best in class security services to its customers.


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2017 Frost & Sullivan Australia
Mobile Service Provider of the Year

The award recipient has maintained its leadership position in offering a suite of services in the unified communications and collaboration segments. Its offering is underpinned by solid partnerships with vendors such as Cisco, Broadsoft and Microsoft, and in recent years this service provider has made several acquisitions to strengthen its cloud and services portfolio through the acquisitions of Kloud and Readify.



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