2018 Frost & Sullivan Australia Excellence Awards

6th December 2018 | Sydney, Australia

About the Frost & Sullivan Australia Excellence Awards

Founded in 2006, The Frost & Sullivan Excellence Awards is now in its 13th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Australian market.

Awards Overview

Frost & Sullivan, founded in 1961, has more than 40 global offices with more than 1,800 industry consultants, market research analysts, technology analysts and economists, monitoring close to 250,000 companies in 300 industries. We are a growth partnership company focused on helping our clients achieve transformational growth as they work through an economic environment dominated by accelerating change, increasing risk and the powerful disruptive impact of the conversion of new business models, disruptive technologies and mega trends on their industry.

Frost & Sullivan Excellence Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

Frost & Sullivan's intent is to help drive innovation, excellence and a positive change in the global economy by recognizing best-in-class products, companies and individuals.

Selection Process

Frost & Sullivan follows a rigorous measurement based methodology to select the recipients in each category.
The following measurement parameters will be used in conducting the detailed study of each nominated company based on actual market performance indicators.
Some variations on specific measurements may apply to certain categories. Base year for benchmarking study is financial year 2017.
• Revenue growth
• Market share in specific category and growth in market share
• Demonstrated leadership in new product introduction and innovation
• Breadth of products and solutions
• Major customer acquisitions
• Business/market strategy

Criteria

Awards Program

Frost & Sullivan Best Practices Awards program identifies exemplary achievements within a multitude of industries and functional disciplines in a variety of regional and global markets.
In Asia Pacific, the Awards program has been running since 2003. To recognize the outstanding performance and achievement of companies, Frost & Sullivan honor companies across various industries to gather together and celebrate at the Awards ceremony.

  • 1. Asia Pacific Best Practices Awards – Held annually in Singapore, the Awards program recognizes best-in-class companies in Asia Pacific. This program has identified many outstanding companies from the Automotive, Energy, Building & Environment industries to the Healthcare, Information Communication Technologies and Logistics sectors in Asia Pacific.
  • 2. Asia Pacific ICT Awards - Founded in 2004, the Asia Pacific ICT Awards, held annually in Singapore is celebrating its 13th year this year. This Awards program acknowledges companies that excel in their business segments, and their efforts to improve the industry as a whole.
  • 3. Australia Excellence Awards – Founded in 2006, The Frost & Sullivan Excellence Awards is now in its 11th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Australian market
  • 4. Indonesia Excellence Awards – Now in its 9th year, the Indonesia Awards program has identified many outstanding companies in Indonesia across various industries.
  • 5. Japan Excellence Awards - The Frost & Sullivan Japan Excellence Awards is now in its 6th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Japan markets.
  • 6. Korea Excellence Awards – Now in its 5th year, the Korea Awards program seeks to recognize companies that have rose above competition and demonstrated outstanding performance across various industries from the Automotive, Energy, and Healthcare categories to the Aerospace & Defense and Information Communication Technology sectors in the Korea markets.
  • 7. Malaysia Excellence Awards - First founded in 2005, the Malaysia Awards program began as the Malaysia Telecoms Awards. In 2010, the Awards program was expanded to include other prominent companies in Malaysia from other sectors. Frost & Sullivan celebrates the 12th anniversary of the Malaysia Excellence Awards this year.
  • 8. New Zealand Excellence Awards – Founded in 2013, The Frost & Sullivan New Zealand Excellence Awards program seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the New Zealand market.
  • 9. Philippines Excellence Awards - The Frost & Sullivan Philippines Excellence Awards is now in its 6th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Philippines market.
  • 10. Thailand Excellence Awards - The Frost & Sullivan Thailand Excellence Awards is now in its fifth consecutive year and recognises outstanding performance in the Thailand market.
  • 11. Singapore Excellence Awards – Founded in 2013, The Frost & Sullivan Singapore Excellence Awards program seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Singapore market.
  • 12. Excellence in Customer Experience – Now in its second year, the Frost & Sullivan Excellence in Customer Experience program seeks to recognize companies that have pushed the boundaries of delighting their customers at every stage and in every interaction. Frost & Sullivan measures customer sentiment across various touch points and throughout the customer life cycle in various industries. It also aims to provide industry and customer insights to help companies better understand their clients.

2017 and 2018 Recipients

2018 List of Awards
AWARD RECIPIENTS
Australia Facilities Management Competitive Strategy Innovation & Leadership Award CBRE PTY LTD
Australia Facilities Management Company of the Year JONES LANG LASALLE
Australia UPS Company of the Year SCHNEIDER ELECTRIC
Australia UPS Services Company of the Year SCHNEIDER ELECTRIC
Australia Waste Management Technology Innovation Award SPARTEL PTY LTD
Australia Smart Building Solutions Company of the Year SWITCH AUTOMATION
Australia Smart Lighting Solutions Company of the Year VIVID TECHNOLOGY LTD
Australia Smart Water Solutions Product Line Strategy Leadership Award WATERGROUP PTY LTD
2017 List of Awards
AWARD RECIPIENTS
Australia Cloud Construction Collaboration Vendor of the Year ACONEX
Australia Medical Billing & Practice Management New Product Innovation ACSS HEALTH
Australia Anti-DDoS Solutions Vendor of the Year AKAMAI TECHNOLOGIES
Australia Cloud Video Conferencing Growth Excellence Leadership BLUEJEANS NETWORK
Australia Data Centre Services Competitive Strategy, Innovation & Leadership CANBERRA DATA CENTRES
Australia Medical Billing & Practice Management Technology Innovation Leadership CLINIC to CLOUD
Global Customer Experience Testing Platform Vendor of the Year CYARA
Australia Contact Centre Services Growth Excellence Leadership DATACOM
Australia Medical Billing & Practice Management (Secondary & Tertiary Care) Company of the Year DXC TECHNOLOGY
Australia Smart Agriculture Technology Innovation Leadership EXPERT 365
Australia Customer Interaction Management Solutions Vendor of the Year GENESYS
Global Cell Therapy Technology Leadership MESOBLAST
Australia Data Centre Service Provider of the Year METRONODE
Australia Enterprise Communications Solutions Growth Excellence Leadership MITEL
Australia Critical Communications Service Provider of the Year MOTOROLA SOLUTIONS
Australia Cloud Contact Centre Services Growth Excellence Leadership NEWVOICEMEDIA
Australia Data Centre Services Growth Excellence Leadership NEXTDC
Asia Pacific Biotech CRO Company of The Year NOVOTECH
Australia Healthcare Information Technology Growth Excellence Leadership ONEVIEW HEALTHCARE
Australia Patient Engagement Solutions Growth Excellence Leadership ONEVIEW HEALTHCARE
Australia Fixed Broadband Service Provider of the Year OPTUS
Australia Enterprise Mobility Vendor of the Year SAMSUNG
Australia Hospital Asset Tracking Solutions Vendor of the Year SATO
Australia Smart Waste Management Entrepreneurial Company of the Year SMART CITY SOLUTIONS
Australia Customer Contact Outsourcing Service Provider of the Year STELLAR ASIA PACIFIC
Australia Hosted Customer Contact Service Provider of the Year TELSTRA
Australia Enterprise Mobility Service Provider of the Year TELSTRA
Australia Enterprise Communications Service Provider of the Year TELSTRA
Australia Managed Security Services Provider of the Year TELSTRA
Australia Mobile Service Provider of the Year TELSTRA
Australia Drone Solutions and Services Growth Excellence Leadership TERRA DRONE
Australia Customer Contact Optimisation Solutions Vendor of the Year VERINT SYSTEMS
Australia Financial Accounting SaaS Vendor of the Year XERO

Click here to view list of past recipients

Frost & Sullivan follows a rigorous measurement based methodology to select the nominees in each category. The following measurement parameters will be used in conducting the detailed study of each nominated company based on actual market performance indicators. Some variations on specific measurements may apply to certain categories. Base year for benchmarking study is financial year 2017.

• Revenue growth
• Market share in specific category and growth in market share
• Demonstrated leadership in new product introduction and innovation
• Breadth of products and solutions
• Major customer acquisitions
• Subscribers and growth in subscriber base
• Business/market strategy

The short listed companies are interviewed, and the analysts compare the data collected with proprietary Frost & Sullivan resources, as well as secondary research available from public sources.

Frost & Sullivan Judges
Panel of Judges from Frost & Sullivan

Audrey William
Research Director, ICT
Frost & Sullivan

   

Rhenu Bhuller
Partner
Frost & Sullivan

Ajay Sunder
Vice President
Frost & Sullivan

   

Ravi K
Senior Vice President
Frost & Sullivan

Natasha Gulati
Industry Manager
Frost & Sullivan

   

Edison Yu
Vice President
Frost & Sullivan

Mark Dougan
Managing Director Australia & New Zealand
Frost & Sullivan

Venue

HILTON SYDNEY

Event Location

  • HILTON SYDNEY

    488 GEORGE STREET, SYDNEY
    NEW SOUTH WALES, 2000, AUSTRALIA TEL: +61-2-9266-2000
    FAX: +61-2-9265-6065

Contact Us

Aris Ibrahim (Mr)
Best Practices, Asia Pacific
+6012-345 1834
aris.ibrahim@frost.com